We want checkout to be quick, easy and secure. Here's how payments work at Ollil.
At a glance
Payment methods
You can pay with a debit or credit card (Visa, Mastercard or American Express), PayPal, Apple Pay, Google Pay or Shop Pay. The options you see at checkout may depend on your device.
Secure checkout
Our store runs on Shopify, which uses encrypted, PCI-compliant checkout. Your card details are processed securely and are never stored by us. PayPal payments are handled securely by PayPal.
Prices and currency
All prices are shown and charged in British pounds (£) and include taxes. Delivery is free on every UK order, so the price you see at checkout is the price you pay.
When you're charged
Payment is taken in full when you place your order. You'll get an order confirmation email straight away. Can't find it? Check your spam folder or email us.
Declined payments
If your payment doesn't go through, check that your card details and billing address are correct, or try another payment method. Still not working? Contact your bank or email us.
Refunds
Refunds go back to your original payment method. You can read more in our Return & Refund Policy.
Contact
Questions about a payment? Email us at ollil.hq@gmail.com.